Prompt, helpful and informed responses to my enquiry,

I have updated to the most recent and I still have the same damn problem. If I try to back up the software reports an error and closes down. Then I have to start from scratch and reload all the information from my back up and that is when it isn't deleting my most recent back up. To say that I am frustrated and not a little pissed off would be the understatement of the century.

The Tech Support person extremely helpful & patient.

Excellent service from start to finish and very helpful with all enquires.

John responded almost immediately fo my register of interest in purchasing Reckon Hosted. John was able to discuss our business needs and which was the best way to pay for the 6 users. He was very reasurring.

Initially I found it difficult to communicate with Reckon. Our church treasurer had passed away suddenly, we were unable to migrate to the new financial year, we did not have his admin password. It was quite frustrating. However, we persevered and eventually got on to the right area. After that, the fix was quick and easy. Really appreciate the great service provided by the data recovery team.

Excellent customer service

Excellent Customer service.

Problem fixed 10/10 for the consultant

Great support