Belvoir Andover seem to resent having clients and made our move hugely stressful and hard work at all stages. We were never warned that the house would not be available for 11 weeks. They never gave us a moving-in date and said "it wasn't their policy". Eventually they gave us a date because they are legally obliged to, but it was only 2 weeks away and the removals needed at least 4 weeks warning. On move-in day we turned up to find the house full of people doing endless repairs urgently needed, and cleaning because the house was so filthy. Bathrooms and kitchen unusable - no knobs on the gas cooker, shower and taps congealed with limescale and/or broken, tiles filthy, and endless other problems. We had asked for the carpets to be changed because they were bogging, but Belvoir refused, so we accepted that they cleaned them, but on move-in day the downstairs carpets were still unhealthily disgusting. Belvoir refuse to get them cleaned. I wish we had been warned never to go near Belvoir

Must say that the sales agent Mary Hole was excellant. Very helpful ond informative. Julie Barnes on the lettings side excellant to. Both hard working and based in Nottinham

Belvoir wolverhampton / wednesbury. Rubbish estate agents.. rented a flat off these clowns. It’s obvious when you speak to them it’s either teenagers you’re talking to or people with limited intellect. Won’t respond to faults in the property, despite many emails. The minute they need something you’re threatened with them using pass keys to get in, before you even agree an appointment time. Recently dropped some keys back to their office and 2 weeks later had them moaning on that they couldn’t find them.. sounds like a them problem. If I ran my business like these clowns, I’d have no business. Try to remember belvoir.. you’re dealing with people who give you their money.. not something like you’d wipe off your shoe. They see you as inferior to them because you rent.. that’s a disgraceful way of doing business.. You should be ashamed of yourselves. Glad I’ve left. Avoid using this unprofessional company, you have been warned.

Have nothing to do with this company ( Manchester Ancoats ) if you can help it . As an estate agent they are appalling : 1. Don’t turn up to viewings and don’t give an explanation 2. Don’t cancel viewings and just let people turn up when there is no- one to show them around Terrible manners, chaotic and hopeless

Mansfield Belvoir-DANGER KEEP CLEAR Applied for a rental property with them and they were obstructive throughout the process. They were the rudest, most unhelpful people I have ever come across. They never communicated, forever chasing them to do the job they should be doing. Red Flags - asking for extra money for furniture that landlord was leaving for free in the property. Saying that tenancy contract would be sent to us and it never was. Two and a half days to go to move in date no contract. All advice says that a letting agent who does not issue contract so near to moving in is untrustworthy. They never worked in partnership with us and with these Arthur Daley letting agents we smelt a rat. We could not bear it anymore and with no contract, two days to go pulled out. They are a disgrace to the proud town of Mansfield and they should be avoided. We had a lovely property to move into. I am disabled and the stress these horrors caused me has made my chronic pain worse. They are heartless, unhelpful people who view renters as scum. They need investigating as their heartless treatment of the disabled is unfair.

I had the unfortunate experience of dealing with this property agent as well, and l can't express how terrible it was.This person's rudeness and disrespect are beyond belief, They clearly have no concept of customer service or basic human decency. Absolutely unprofessional estate agent as they will also threaten to evict you with no legal reasoning by screaming at you over the phone and not follow up with anything in writing. They came to the property threatened to change locker. When l called them they started to scream at me and tell me to get out of the property otherwise they would go to my apartment every 24 hours with landlord. They are really damaging the reputation of the brand. They wouldn't refund the overpaid rent as they promised after you returned the keys. They tried not to return the deposit with ridiculous reasons. Sorry to say but stay away from these kind of brokers present in market. lf you are tenants, they will evict you if they are unhappy maybe because you chase them to fix staff. They won't do what they promised and will try to take all your deposit. lf you want to talk normally, no way. They will shout at you and scream at you with bad words. I think they really have anger issues.lf you are landlord, please ask more professional agent to look after your apartments and houses. At least choose agents that can speak normally and know how to respect people.

If I could give minus stars I would absolute shambles of a lettings agents slow to respond to anything reported no customer service whatsoever never sort anything that has been reported stay well clear if I was anybody

This company have no professional approach to letting or selling. I informed 3 friends of a property that had gone on sale , so they could contact the local office and arrange an appointment for each . They had already left there details awaiting the sale but got no contact from office to arrange a viewing. So they had to contact numerous occasions by email and by phone, with no luck . That's three potential buyers who could and should have went elsewhere. They had to visit office and arrange appointment. They also have a rented property close by and the tenants are not looked after properly when reporting issues. Just keep clear of this company.

This is about Belvoir in Evesham, Worcestershire. They sold my flat for me. Rob was so helpful and knowledgeable about the price and who would be looking for such a place. He found three buyers on the first day it was put on the market. Subsequently Dan dealt with the various queries that I had and worked hard to keep my solicitors on the ball. Checking or giving them a push now and again. My whole experience with this branch of Belvoir was definitely 10 out of 10 plus a bit more! David

My experience with Belvoir in Manchester has been a nightmare from day one. I had never needed legal advice in my life until dealing with them, and now I could probably write a dissertation on contract law. On move-in day, we arrived at our “fully furnished” flat only to find no bed, no couch, and I never signed an inventory confirming this. As a result, I had to sleep on the bare floor for three months until I could afford a mattress. At our first scheduled inspection, they failed to show up, only to arrive a day later—letting themselves in without warning, calls, or knocks—while my unsuspecting roommate was home in just her underwear. Toward the end of our tenancy, they sent us a document stating our rent was decreasing slightly. However, when we paid the lower amount, we received multiple emails claiming we were in arrears and that rent was actually increasing. When we requested proof that they had notified us of this increase, they provided forged documents. We responded with screen-recorded evidence proving the discrepancy and threatened legal action, at which point they dropped the issue. As our tenancy neared its end, they began conducting viewings without informing us in advance. We were only contacted at the time of the viewing to ask if they could enter. When we requested that they stop, we were accused of “repeatedly canceling viewings”—despite the fact that no bookings had ever been confirmed with us. Due to the stress this caused, I inquired about moving out early but was told it wasn’t possible, which I accepted. However, just a month before our tenancy was set to end, they suddenly requested that we vacate early because they had accepted a new offer. I told them that wouldn't make much sense as we had paid for the month, and they replied that it was “our choice” to pay the final month’s rent. No refund was offered in exchange for moving out early. Every day, I am shocked by their actions, as none of it feels real. I fully expect them to withhold our deposit simply because they feel they can, but at this point, I can live with that—so long as I never have to deal with them again.